In the hotel industry, budgets are tight, and workers are scarce, yet guests still expect service excellence. Nowhere is this dynamic more apparent than in housekeeping. In September 2021, PurpleCloud announced its’ integration to the Maestro PMS solution — a tool that helps properties do more with less while aligning service to guest expectations.

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Today at HITEC Orlando, Maestro will roll out the red carpet to tradeshow attendees looking to see the latest in cloud and on-premises Web browser property-management systems. On display in Booth 1325 at the Orange County Convention Center will be the complete line of Maestro PMS mobile, tablet and touchless apps that add conveniences, personalization, and operating efficiencies for guests and staff alike.

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Maestro and Hapi have teamed to enable independent hotels to make more impactful connections with their guests. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with Maestro as well as more than 100 other solutions providers by writing to a single Hapi API with little to no development work on the hoteliers’ end.

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With six golf courses, four pro shops, and two spas, Crystal Springs Resort in Hamburg, N.J., wanted to consolidate its inventory processes. The largest four season golf, spa, and culinary destination in the Northeast has been relying on the Maestro property-management system for more than a decade and Yellow Dog Software for retail merchandise inventory management. Today, through a new integration partnership, these two best-of-breed hospitality solutions are working as one, giving Crystal Springs Resort a centralized platform for retail, pro shop, and spa inventory control.

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With six golf courses, four pro shops, and two spas, Crystal Springs Resort in Hamburg, N.J., wanted to consolidate its inventory processes. The largest four season golf, spa, and culinary destination in the Northeast has been relying on the Maestro property-management system for more than a decade and Yellow Dog Software for retail merchandise inventory management. Today, through a new integration partnership, these two best-of-breed hospitality solutions are working as one, giving Crystal Springs Resort a centralized platform for retail, pro shop, and spa inventory control.

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Today’s travelers are seeking contactless, efficient tools to help them better engage with their accommodations host before, during, and after their stays. Award winning AKA, operating luxury hotels and extended-stay hotel residences, is delivering on these expectations by leveraging technology and software that touches all parts of the guest journey.

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Hoteliers are doing a lot more with a lot less. Staffing and budgets continue to shrink while guest demands rise. The only salvation is technology innovation. As the undisputed heartbeat of the hotel, the property-management system must continue to evolve if the asset is to remain strong and withstand future economic attacks.

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Northern Ireland’s premier luxury Galgorm Resort has been successfully relying on the Maestro Web PMS since 2018. With 125 guestrooms and suites, a first-of-its-kind Thermal Village & Spa, a variety of restaurants and bars, an extensive conference and banquet facility, a championship golf course, the award-winningfacility initially sought out Maestro to provide a centralized and rich profile for each guest to support its high volume of bookings, and grow alongside the business as the Galgorm Collection expanded. Today, the luxury hospitality group is deploying additional properties with Maestro, and it is leveraging Maestro PMS’s contactless mobile tools to welcome guests to its many properties.

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Through a new integration partnership with foreUP, the fastest-growing point-of-sale and tee-time management software company in the golf industry, independent hotels, luxury resorts, conference centers, and vacation rentals with golf courses running on the Maestro cloud or on-premise Web browser property-management system can now give guests and staff significant conveniences.

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