PAS Update for Spring 2026

PAS Transforms Managed Services Department and Launches Customer Success Initiative, Expanding Team by 10%

PAS, well-known as a preferred provider of back-office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor
Enterprise Performance Management (EPM) services worldwide, announced the launch of its new "Customer Success" initiative, increasing its team by 10% and expanding its managed services division to meet demand.

"We didn't just change the name of the support department to Customer Success; it is truly the mission and the growth reflects that. When customers succeed, the company succeeds," said Gayle Edwards, president and CEO of PAS. "I am grateful for an incredible team that is committed to the success of hospitality customers and the company’s continued expansion."

Why PAS?

PAS is unique in that it configures, deploys and manages industry-leading back-office and accounting solutions for hospitality organizations across the world. Its global reach is due to the strength of the solutions PAS facilitates and the expertise of its team members and technology partners.

With partners including Infor, Professional Advantage, Avalara, Yooz, LLP Group, pasUNITY and AcQuum Consulting, PAS configures and customizes the most effective USALI-based accounting solutions for each client while offering the scalability and flexibility to seamlessly integrate with existing systems.

"I am so proud to be part of such a dedicated team that puts hospitality customers first and has built powerful relationships with other well-respected technology providers around the world," Edwards added. "These relationships have been important to the company’s growth and have created additional opportunities to expand existing global support services."

The Bottom Line: Hotels Run More Efficiently with PAS

PAS is the first choice for many properties around the world that want to maximize operational efficiency and become fully automated and paperless. PAS streamlines
budgeting, forecasting and analysis, and its customized solutions provide access to realtime, accurate data across a single property or a full portfolio, enabling hospitality teams to make better business decisions.

While PAS offers system design and deployment, financial reporting, operations reporting, driver-based financial planning and analysis, integration services, global support services and acquisition and transition services, one of the things that sets PAS apart from other hospitality technology providers is its managed services team. All have extensive hotel accounting experience and an understanding of working in a hotel environment. They have helped hotel teams across the globe become more efficient, more accurate and less stressed, saving organizations valuable time and money.

More than 4,000 hospitality organizations in 90+ countries trust PAS.

For more information on PAS or to schedule a demo, reach out directly.

For more information on PAS, please visit www.profact.com.