Agilysys Update II for Spring 2023

New Modern Point-of-Sale: A dependable and feature-rich POS system gives you an edge against the competition, keeps transactions flowing and ensures a seamless integration with your current back-office technologies. Our F&B ecosystem core solution, InfoGenesis POS, features IG 12UX, our new modern POS client, supporting a wide range of fixed station and mobile devices across Windows, Android and iOS operating systems.

Mobile Guest Experience: Improve guest and staff experience with our mobile Experience Enhancers Collection for guest self-service ordering and payment with IG OnDemand. A simple scan of a QR code provides flexibility in mobile F&B ordering. In full-service environments, multiple guests can Use IG OnDemand to order at a table over the course of a meal using their own devices. This makes the ordering process touchless while freeing up staff to spend more time with guests. And for high traffic environments, IG Kiosk provides a fast, intuitive kiosk-based self-service ordering experience.

InfoGenesis also supports iOS, Android and Windows convenient server-facing hand-held devices, allowing you to boost profitability and speed of service while reaching more guests. They offer full point of sale functionality, delivering an enhanced guest experience whether poolside, beachside or in convention halls, spas, retail or dining outlets.

Menus: IG Smart Menu provides a touchless menu on a guest’s own mobile device –  phone, tablet, laptop or digital display board. Configured to suit your property's specific needs, this flexible option delivers automatic updates, combos and promotional pricing when integrated with your POS.

Payment Processing: Mobile is the new payment expectation. It allows you to eliminate the many threats involved in traditional payment processing without compromising convenience and security. Guests use their own mobile device, scan a QR code, review a digital copy of the check, add a tip and initiate payment.

Business Intelligence: Whether you use Agilysys POS, Agilysys PMS, or both, it’s easy to illuminate performance problems that may be limiting your bottom line and identify opportunities that will help your business grow. Create your own unique dashboards with daily key performance indicators (KPI). Get more information granularity and segment your data to reveal trends you wouldn't otherwise spot.

Reservations & Venue Management: Optimize seating regardless of your venue. From restaurants to cabanas, stadiums and gaming tables, let your guests choose their preferred seats while you optimize space usage and maintain social distancing. Simply having a website with an electronic reservations booking (ERB) system isn’t enough. You need an interactive, cloud-based presence to acquire more guests. And your front-of-house needs advanced tools that can handle a variety of guest expectations.

Customer Centric: Agilysys is not just about providing a responsive help desk, but also about listening to customers and offering the products and features they tell us they need to run their business. Agilysys is committed to providing responsive service and results-oriented support. Its Customer Care program connects you with all the resources the Agilysys team offers, from software updates and technical expertise to customized solutions. Agilysys is here when you need us most.

For more information on Agilysys, please visit www.agilysys.com.

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