Company Recognized for Implementing New Property Management System (PMS) Integration Solution that Accelerates Innovation
The American Hotel & Lodging Association (AHLA), the United States’ largest hospitality association dedicated to supporting and advocating on behalf of the industry, has announced Agilysys, Inc. (Nasdaq: AGYS), will receive its inaugural AHLA Technology Acceleration Award as a company that took specific steps to further advance innovation in hospitality. AHLA will recognize Agilysys along with other award recipients at The Hospitality Show being held at The Venetian Resort, Las Vegas June 27-29, 2023.
The AHLA Technology Acceleration Award is a new annual program that will help drive hospitality industry advancement year after year. Each year’s award will recognize a different technology innovation along with companies that have adopted it. This year’s award recognizes companies that have adopted HTNG Express, a solution from AHLA’s technology committee HTNG that shortens the process for post-booking hotel property management system integrations from months to days.
To earn the AHLA Technology Acceleration Award, Agilysys implemented HTNG Express and demonstrated for an evaluation committee the technology’s use in Agilysys PMS, its state-of-the-art cloud-native property management solution, while also highlighting the time savings, economic value and loyalty-building personalization users gain.
Today’s guests expect to be recognized and treated as individuals, with 71% of consumers expecting personalized interactions and 76% of them experiencing frustration when this doesn’t occur. Today’s customers want even more – hyper-personalization.
Hospitality providers must use big data to deliver these hyper-personalized, guest-staff interactions at scale – data that is too valuable to wait months to process and access. HTNG Express simplifies the property management system (PMS) integration process, enabling hotels and resorts to utilize data insights related to guest reservations, rooms or profiles to personalize their experience and access information post booking.