Agilysys Update for Spring 2023

High Return Hospitality

SaaS and on-premise capable technology on an open RESTFUL Application Programming Interface (API) architecture.

Over the last five years, Agilysys has put considerable development effort behind modernizing its established solutions and developing new products to create a new Hospitality Experience Cloud. The cloud solution ecosystem for hospitality  and leisure, includes a core property management systems (PMS) supported by our Experience Enhancers Collections that provide guest and staff solutions throughout a hospitality operation.

Common Guest Profile

Machine learning based proprietary algorithm that uniquely identifies guests.

Using unique profile services that gather explicit and implied guest preference data in real time, Agilysys empowers hotel staff to deliver personalized interactions. This leads to improved revenue growth, guest loyalty and operational efficiencies. This is analogous to the way that web browsers uniquely identify you as you surf the internet. Hoteliers want to know individual guests and understand overall segmentation in order to personalize targeted marketing and operations through key metrics and analytics. The best part is you own this guest data. This common guest profile data allows you to personalize every guest interaction to delight guests, empower staff and make the personal profitable.

Professional & Technical Services

Operational expertise and accountability.

We take ownership of delivering your desired end state and don't outsource training or implementation. These services are crucial to long-term success. Agilysys uses its own experienced resources for this purpose so it can ensure quality and more importantly, take accountability.

Unique among hospitality providers, Agilysys has a dedicated team of technical engineers who can help enhance and customize Agilysys products if required, providing a unique competitive edge. Agilysys supports these custom solutions just like any other product, ensuring you're covered in the future.

Solution Studios

Agilysys has a solution studio for you to deliver the desired experience for guests and staff alike.

Agilysys combines our ecosystem core solution with select Experience Enhancer Collections to create Solution Studios for each hospitality sector, from hotels, resorts and cruise to corporate, higher ed, life plan, amusement parks and venue dining. These modern API connected solution studios service the needs of guests, staff and businesses of today, and are flexible to support the developing needs of tomorrow.

Driven by understanding the guest and staff journey unique to your property types, Agilysys identifies the guest's interaction points and how technology can play a role to empower staff and guests. These conversations drive our product and feature development decisions.

For more information on Agilysys, please visit www.agilysys.com.

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