We are delighted to announce a groundbreaking addition to the Nonius Voice suite: the AI Receptionist, powered by cutting-edge OpenAI technology and seamlessly integrated with Nonius Voice. This innovative feature is set to go live by the end of July 2024 and will make its debut at the HITEC Charlotte 2024. This introduction is just the beginning of many product enhancements we are planning based on advanced AI technologies.

Smart Hospitality Redefined
Our AI Receptionist goes beyond a digital assistant. It’s a comprehensive solution designed to elevate guest experiences while streamlining operations. Powered by GPT-4, the AI boasts unparalleled conversational intelligence, understanding and responding to guest inquiries with exceptional accuracy and personalization.

Key Benefits:‍

• 24/7 Guest Engagement: Ensure every guest receives prompt and informative responses, anytime, boosting satisfaction and accessibility.
• Multilingual Capabilities: Communicate effortlessly across multiple languages, providing a personalised experience for every guest.
• Deep Integration and Context: With the integration of Nonius Voice Cloud PBX and Nonius Integration Hub, our AI Assistant can access arrival and departure dates, language preferences, and guest names, ensuring a context-rich interaction.
• Intent Recognition and Ticketing Integration: Leverage natural language understanding (NLU) to recognize guest requests and integrate with ticketing systems. This can be achieved by setting up intent classification within the AI model to identify specific triggers, such as requests for towels or pillows. Using Nonius Hub tickets can be opened in housekeeping systems and Service Optimization Systems like Unifocus-Knowcross, Amadeus-HotSOS and more.
• Customizable and Scalable: Tailor the AI Receptionist to your specific hotel needs, adapting to your unique operations and guest service strategies.

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Showcased at HITEC Charlotte 2024
Meet our product specialists at HITEC 2024! Explore this revolutionary product and our full portfolio. Discover how our technology can transform your hotel operations.

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